A big letdown

I bought a 1.5 recipe Indulgence birthday cake from a so-called lifestyle cafe at Ampang.

It was a big letdown that the outlet did not have the right sized box for the big cake. My husband had to wait for more than 30 mins at the outlet for the staff to 'mend' two boxes so that it could fit the big cake. Not only that, while putting the cake into the small box, the cream at the side of the cake was smeared. So,the staff had to 'fix' the cake and put cream and what not on the 'damaged' cake.

When it reached our home, the cake was 'smeared' again as we opened the box. I was so disappointed that the company with such reputation could deliver such service.

Here are pictures of the 'damaged' cake.